What is Gedara?
Gedara means "home" in Sinhala. We're a companionship and family-support service for Sri Lankan parents whose children live overseas — regular visits, everyday help, and honest updates so you always know how things are going.
FAQ
Questions families ask us
Straight answers, including the ones we don't have finished yet.
Is Gedara a nursing service?
No. Gedara is a companionship and family-support service, not a medical or nursing service. Companions spend real time with Mum and Dad and flag anything that seems off, but they are not a substitute for professional medical care — see our Safety & Trust page for how we handle that boundary.
Who is Gedara for?
Families living overseas — UAE, UK, Australia and beyond — whose parents live independently in Sri Lanka and could use regular company, practical help, or both.
Which areas do you cover?
We're starting in Colombo and the surrounding areas. Service availability depends on your parents' location and companion coverage. Tell us where Mum or Dad lives, and we'll confirm availability before onboarding.
How often will a companion visit?
Depends on your plan — from a couple of visits a month up to weekly or more. See our Plans page for details.
Can Mum or Dad meet their companion first?
Always. Introductions happen before regular visits begin, and the relationship should feel natural, not assigned.
How are companions selected?
A nine-step process covering interviews, identity verification, reference checks, background checks where available, orientation and a signed code of conduct. Full detail on our Companions page.
Will I receive updates?
Yes — a Gedara Family Update after visits and important activities. See an example on our Family Updates page.
Can Gedara accompany my parent to an appointment?
Yes, this is part of most plans — organising and accompanying parents to appointments when appropriate.
Can Gedara organise transportation?
Yes, we can help coordinate transport. Third-party transport costs are charged separately.
Can Gedara help with shopping or errands?
Yes — groceries, pharmacy runs, bills and simple errands are part of everyday support.
What happens if something urgent happens?
We follow a clear escalation process: family first, then emergency contacts, then appropriate medical providers if needed. See Safety & Trust for the full process.
Can I make special requests?
Yes — birthdays, surprises, specific errands, anything that comes up. See "Need something else? Ask Gedara" on our Plans page.
Are third-party costs included?
No — transportation, meals, tickets, medical services, purchases and repairs are charged separately where applicable.
Can multiple siblings receive updates?
Yes, let us know who should be included when you talk to us.
Can we change our plan?
Yes, plans can change as your parents' needs change — just talk to us.
How do we get started?
Talk to Gedara. Tell us about your parents, and we'll take it from there.
Still have a question? Ask us directly.
Talk to Gedara